Here’s how we are protecting your purchase
We want you to be happy with your Rock On Paper purchase, which is why we take great care in how we store, handle and ship our posters. All our posters are stored safely indoors, laid flat in our flat file cabinets until your order is ready to pack and ship. When we do pack your order, each poster is separated with protective paper to prevent damage from movement during shipping, then rolled into a plastic sleeve, and finally each order is packed in a sturdy shipping tube with the ends capped and taped shut for maximum protection. These measures help protect your order from all but the most severe damage while shipping to your door.
Flat File storage
Our posters are safely stored in our flat file cabinets, inside our temperature controlled office, until they are ready to ship to you. These flat files keep our posters free from damage, wear and tear, creases, damaged corners, sunlight, water and more.
Each poster is rolled with a sheet of 100% recycled bogus paper that helps protect it from contact against itself or any other posters, and prevents it from sliding within the tube during shipping.
We pack each poster order in a plastic sleeve, tied tight at both ends, to help keep your posters safe from damage from weather, spills, drops, debris or anything else that may sneak inside and cause damage.
kraft shipping tube
Our orders ship in .08″ thick kraft tubes that will keep your order safe from all but the most severe damage. Tubes are capped and securely taped shut to keep your order from accidentally opening during transit.
We ship all our orders with the United Sates Postal Service (USPS) Priority Mail service. Typical delivery time is 1-3 business days once your order has shipped, and includes tracking information. Please note delivery times are not guaranteed, and shipping delays may occur.
Last updated: June 8, 2021
Orders are shipped via United States Postal Service (USPS) Priority Mail service. We try to ship each order as quickly as we can, and most items are shipped within 3 business days of ordering. Typical delivery time is 1-3 business days after your order has shipped, and includes tracking information. Please note delivery times are not guaranteed, and shipping delays may occur. Domestic shipping only. We take great care to package items carefully so they ship and arrive safely. On occasion, despite packaging, shipping services can damage or lose items in transit. If damage or loss is due to the shipping provider, take photos of the damaged package and file a claim with the USPS directly.
If you provide a wrong shipping address and items are returned, you will have to re-pay shipping costs to re-ship your order. If items are not returned, Rock on Paper is not responsible to replace your items.
Returns and Exchanges
All sales are final. No returns or exchanges will be allowed.
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
The Service and its original content, features and functionality are and will remain the exclusive property of Rock on Paper and its licensors.
Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Rock on Paper. Rock on Paper has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Rock on Paper shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If you have any questions about these Terms, please contact us.
Last updated: March 12th, 2020
Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Email address
- Telephone number
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.